Please know that we value you as our guest and appreciate your business.

At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I was saddened to read that your stay fell short of your expectations due to the pest you reported, along with all the other concerns highlighted, which is truly regrettable. We strive to provide guests with all the comforts of home, so I am disappointed to see your 1/5 score. Hello Julie, Thank you for taking the time to tell us about your recent stay at the RED ROOF INN COLUMBUS - GROVE CITY.

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